{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Europe on orders of €50 or more; a flat €9.99 delivery charge applies below that. Please allow up to 10 days for delivery.",
    "content": "DELIVERY & SHIPPING INFORMATION What delivery costs Delivery is free on orders of €50 or more. Below that, a flat €9.99 applies, and it is shown at checkout before you pay. These figures render from the store's own configuration, the same source the cart and the\ncheckout use, so what this page promises and what you are charged cannot drift apart. OUR CURRENT SHIPPING TIMES Shipping time varies by location. ITALY 10 days * (This doesn’t include our 24-48 hour order handling & processing time) OUR DELIVERY PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist. $",
    "url": "https://bedlinen.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "EU consumers have a 14 day right of withdrawal under the Consumer Rights Directive 2011/83/EU, running from the day the goods are received. Goods must be returned in their original packaging with proof of purchase.",
    "content": "Refunds & Returns Policy Thank you for shopping on our website - if you are not happy with your purchase, we're here to help. Your statutory right to withdraw (EU) If you are a consumer in the European Union, you have the right to withdraw from your order within 14 days without giving any reason. That period runs from the day you, or someone you name, physically receives the goods. Where an order is delivered in more than one parcel, it runs from the day you receive the last one. To withdraw, tell us clearly before the 14 days are up, by email to theteam@bedlinen.store. You do not have to use any particular form of words. If you withdraw, we refund all payments received from you, including the standard delivery cost, without undue delay and no later than 14 days after we are told. We may wait until we have the goods back, or until you show they have been sent, whichever happens first. We refund using the same payment method you used, and that refund costs you nothing. You send the goods back without undue delay and no later than 14 days after telling us. You are responsible for the direct cost of returning them, and for any loss in value caused by handling them beyond what is needed to establish their nature and characteristics. Nothing in the commercial terms below limits this statutory right. Customer Support Customer Support is available at theteam@bedlinen.store We do our very best to respond to support emails within 24 hours. Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours as most orders are shipped within 24 hours of ordering A 12.5% service and processing fee applies on all cancellations. Once the packaging and shipping process has started, it can no longer be cancelled (please refer to the Returns Policy below) Returns Policy Our products can be returned within 15 days of the original purchase of the product. A non-refundable dollar amount of €29 per order ( which covers the initial product packing & handling fee ) is applicable and items must be shipped back to the original warehouse your package was sent from ( at the cost of the purchaser ) if the purchaser is returning for the following reasons: Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund will be processed 24-48 hours after receipt of the returned item Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account) You can return your product anytime within 15 days for an exchange or refund ( not including the product handling & shipping fee ) subject to the following conditions. To be eligible for a return, please ensure: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website We are unable to accept returns of purchases made from third-party retailers. Products that do not meet these criteria will not be considered for return. Damaged Items If you receive a damaged product, please notify us immediately. Damaged items, products with missing parts will be quickly addressed by our customer service team. Incorrect Item Sent If you receive an incorrect product that is different from what you ordered, please notify us immediately. Incorrectly sent items will be quickly addressed by our customer service team. Order Not Received If you do not receive your order, please notify us immediately. unreceived orders will be quickly addressed by our customer service team. Contact Us If you have any questions about our returns and refunds policy, please contact us at: theteam@bedlinen.store $",
    "url": "https://bedlinen.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How The Bed Linen Company Europe collects, uses, shares and protects your personal data under the GDPR, including cookies and consent-gated analytics.",
    "content": "Who we are This website is operated by The Bed Linen Company Europe, part of Caruso Consulting Co Ltd. We sell bed linen, sheets, pillowcases, mattress toppers and blankets to customers across Europe. You can contact us about anything on this page at theteam@bedlinen.store. What we collect, and why We only collect what we need to sell you bedding and get it to your door. When you place an order. Your name, email address, delivery address, phone number and order contents. We need this to take payment, pick your order, ship it and deal with returns. The lawful basis is performance of a contract with you. When you pay. Card and payment details are entered on our payment providers' own systems, not ours. We never see or store your full card number. When you contact us. Whatever you put in the contact form or your email: usually your name, email address and your question. The lawful basis is our legitimate interest in answering you. When you browse. With your consent, Google Analytics records anonymised usage data so we can see which pages are useful. Analytics does not load until you accept it in the cookie banner. The lawful basis is consent, and you can withdraw it at any time from the cookie settings link in the footer. We do not run blog comments, user accounts or file uploads on this site, so we collect nothing through those routes. Who we share it with Only the suppliers who make the shop work, and only with what they need: Stripe and PayPal , to take payment. Resend , to send your order confirmation and delivery updates. Supabase , where the order record is stored so we can fulfil and support it. Google Analytics , for anonymised usage statistics, only if you consent. Our delivery partners, so they can bring your parcel to you. We do not sell your personal data, and we do not share it for anyone else's marketing. Where your data goes Some of these providers process data outside the European Economic Area. Where that happens, the transfer is covered by the European Commission's Standard Contractual Clauses or an adequacy decision. How long we keep it Order records are kept for as long as tax and accounting law requires, which is generally seven years. Contact-form messages are kept while we deal with your question and for a reasonable period afterwards. Analytics data is retained on Google's standard schedule. Your rights under the GDPR You have the right to: Access the personal data we hold about you. Rectify it if it is wrong or incomplete. Erase it, where we have no overriding legal reason to keep it. Restrict or object to how we process it. Portability , meaning a copy in a common machine-readable format. Withdraw consent at any time, where consent is the basis we rely on. Email theteam@bedlinen.store to exercise any of these. We will respond within one month. If you think we have handled your data badly, you can complain to the data protection authority in the EU country where you live or work. You are not required to raise it with us first, though we would rather have the chance to put it right. Cookies The cookies this site sets, and how to control them, are described in our Cookie Policy . Changes If we change how we handle personal data, we will update this page and the date above. $",
    "url": "https://bedlinen.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from The Bed Linen Company Europe.",
    "content": "Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bed Linen Online relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term Bed Linen Online refers to the owner of the website whose registered office is Soi 1 – 2 Thahin Rd Phetchaburi Mueng Thailand 76000. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense. $",
    "url": "https://bedlinen.store/terms-and-conditions/"
  }
}